Apply for Service
New customers may make arrangements to begin service by stopping by the business office at 838 Grand Ave.
An application must be filled out and a deposit must be paid before services may begin. This deposit is refundable when you terminate service and your final bill is paid.
Homeowner
In order to establish utility service you will need the following documents:
A copy of the closing statement, warranty deed, or purchase contract
Photo ID
Tenant
In order to establish utility service you will need the following documents:
Rental or lease agreement
Photo ID
Application for utility service:
Residential Application Commercial Application (PDF)Terminate Service
Who can terminate service?
Only the person listed as the account holder has the authority to request termination of service.
Verification requirement
The account holder must provide personal identifying information to verify their identity before the request can be processed.
Timing of disconnection
The service will be disconnected
- On the next working day after the request is made, or
- On a later date specified by the account holder.
Note: Disconnections will not be scheduled for weekends or holidays.
Final meter reading
A final reading of the meter will be taken on the date specified for termination.
Final billing and refunds
After termination
- A final bill will be issued, or
- If there is a deposit on the account, a refund check will be processed.
Both the bill or refund will be mailed to the forwarding address provided by the account holder.
Office hours are Monday through Friday 7:30 a.m. until 4:30 p.m.