Grinder Pump Notice

Effective January 1, 2025, the Public Service Commission will no longer service and maintain customer-owned wastewater grinder pumps. This decision was made after careful consideration and evaluation of our service policies to ensure that we continue to provide the most efficient and effective services to all our customers.

What This Means for You
If you own a wastewater grinder pump, you will need to arrange for its maintenance and repair through a private service provider starting from the effective date. We understand that this change may require some adjustments, and we are committed to assisting you during this transition period.

Steps to Take

  1. Identify a Service Provider: We recommend that you start looking for a reliable service provider to handle the maintenance and repair of your grinder pump.
  2. Schedule a Maintenance Check: Ensure that your grinder pump is in good working condition before January 1, 2025. A professional inspection can help identify any potential issues.
  3. Update Your Records: Keep a record of your chosen service provider and their contact information for future reference.

Resources and Support
To help you with this transition, we have compiled a list of local service providers who specialize in wastewater grinder pump maintenance. You can access this list on our website at or by contacting our customer service department at 662-746-3471, Option 4.
We understand that changes in service policies can be challenging, and we are here to support you throughout this process. Should you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for your understanding and cooperation.