Offices will be closed Friday, August 18, 2023 from 8:30AM-2:30PM. While drive-through is unavailable, other payment methods are still accepted including IVR, Kiosks, Mobile App, and Customer Portal. Emergencies and outages can still be reported by calling 662-746-3741.
Announcements
The customer portal and phone app for viewing and paying accounts is operational again as of Wednesday 21st. If a customer has any issues logging in they may have to clear their history and cache in their web browser. Thank you for your patience.
New PSCYC leader “coming home” to begin work June 26, 2023
Mr. Dennis McFee has been selected by the PSCYC Commission to become their next CEO/general manager. Mr. McFee brings 14 years of utility management and work experience in the electrical industry to PSCYC. McFee is a Yazoo City native and has previous experience with Yazoo Valley Electric Power Association and comes to PSCYC from Roanoak Electric Cooperative, Aulander, NC.
McFee is currently serving as Vice President, Member Services, Marketing, and Public Relations at Roanoak, and has experience at all levels of the utility industry beginning as an apprentice lineman and working up the ladder to executive management.
His career has a strong emphasis in customer support and community relations, and he has developed and implemented programs to build customer communications and understanding of the electric services provided.
Good Friday – Friday, April 7th 2023
Memorial Day – Monday, May 29th, 2023
Independence Day – Tuesday, July 4th, 2023
Labor Day – Monday, September 4th, 2023
Thanksgiving – Thursday, November 23rd and Friday, November 24th 2023
Christmas – Monday, December 25th and Tuesday, December 26th 2023
New Years – Monday, January 1st and Tuesday January 2nd, 2024
Beware of scam calls to customers about being services being terminated for any reason, including non-pay/late pay. There are reports of threatening calls to PSC customers. PSC will not threaten or demand immediate payment via phone. Payments should only be made via mail, drive-through, official phone app in your Appstore, through the automated IVR call in system, night drop box, or the new customer portal. Do not mail cash or place cash into the drop box. Always include your account number.
We have a new customer portal and payment method. To set up online, you will need your new account number and last bill amount. If you have not received your new account number, located on the new bill, call in for new account number.
Click here for instructions for using the portal.
PSC has added two kiosk machines at our Grand Avenue location that accepts cash, check and credit card payments.
Working with U.S.NEXT, Public Service Commission of Yazoo City has released our new user friendly, mobile-responsive website to help meet our customers needs.